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Careers
Join Our Team – Shaping the Future of the Spirit IndustryFor over 25 years, Cheerleading Company, Inc. has been a recognized leader in the spirit industry, crafting innovative products and setting the standard for excellence. As we continue to grow and evolve, we're looking for passionate, talented individuals to join our team and help us build the future of the industry. If you're ready to be a part of a dynamic, positive environment, we want to hear from you. Explore our career opportunities and discover how you can make an impact with us!
Jobs Available
CUSTOMER SERVICE SPECIALIST
Location: Dallas, TX (On-Site)
Cheerleading.com/CC Dancewear is seeking an energetic and motivated Customer Service Specialist to join our growing team. If you are a positive, detail-oriented team player who communicates effectively, thrives on problem-solving, and delivers exceptional customer care, we want to hear from you!
Job Overview
As a Customer Service Specialist, you will be the frontline connection between our company and our customers. You will assist with orders, provide product and service support, and ensure each interaction reflects our commitment to Quality, Value, and Service. This role requires excellent phone and computer skills, exceptional written communication skills, critical thinking, empathy, and a professional demeanor.
Key Responsibilities
- Build and maintain strong customer relationships by handling questions, orders, and challenges with professionalism and care.
- Respond to customer inquiries via phone, email, and other communication channels.
- Provide accurate order updates, pricing details, and estimates.
- Handle overflow sales calls and support order processing as needed.
- Communicate confidently with teachers, coaches, gym owners, and school district decision-makers.
- Develop knowledge of school purchasing processes and bid practices.
- Collaborate effectively with internal departments to ensure customer satisfaction.
- De-escalate customer concerns while maintaining patience, empathy, and professionalism.
- Uphold company values of integrity, respect, teamwork, and customer focus in every interaction.
Qualifications
- Previous customer service experience required; call center or retail background a plus.
- Strong communication skills (verbal and written).
- Excellent listening, problem-solving, and critical-thinking skills.
- Ability to manage multiple tasks with strong attention to detail.
- Self-motivated, organized, and able to work with a sense of urgency.
- Patience and grace when working with customers, team members, and technology.
- Experience with Salesforce preferred.
- Knowledge of the cheer or dance industry a plus.
About Us
Cheerleading.com/CC Dancewear is a recognized leader in the cheerleading and spirit industry. We take pride in providing our customers with outstanding Quality, Value, and Service, and we expect every team member to reflect those standards. We offer:
- Competitive salary
- Benefits package
- Monday–Friday full-time schedule
- Supportive, team-oriented workplace
- Non-smoking environment
How to Apply
Send your resume to jobs@cheerleading.com to be considered for this opportunity.
GRAPHIC DESIGN SPECIALIST
Location: Dallas, TX (On-Site)
Job Overview
The Graphic Design Specialist is responsible for graphic design work to aid in manufacturing. Works closely with Sales and Purchasing from within Production umbrella to bring ideas to life. Assists in physical manufacturing of decorated products.
Key Responsibilities
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Fulfills requests for customer proofs; queue management
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Creates artwork for and is main contact for sublimation vendor; works directly with contractor to fix any artwork issues
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Develops graphics for screenprint and vinyl
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Creates flyers and sales sheets, with collaboration from Sales
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Generates decoration cut files for manufacturing
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Designs eblast and social media graphics
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Aids in cutting and application of garment decoration
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Creates to standard tackle twill lettering cut files
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Other duties as assigned
Qualifications
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Bachelor’s degree or equivalent work experience
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Proficiency in Adobe Suite, particularly Illustrator and Photoshop
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Great attention to detail
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Organized and able to work under tight deadlines
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Knowledge of garment decoration a plus
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Knowledge of the spirit industry a plus
Candidates must be creative and have great attention to detail. Must be comfortable working in a fast-paced environment. Candidates should be largely self-motivated and possess strong follow-up skills. This is a full-time, on-site position.
About Us
Cheerleading.com is a leader in the cheerleading industry. We pride ourselves in offering to our customers the best in Quality, Value, and Service, which is reflected within all departments of the company. Cheerleading.com offers competitive salaries and a full benefits package. This is a full-time on-site position located in northeast Dallas, TX. Cheerleading Company is a non-smoking workplace.
How to Apply
Send your resume to jobs@cheerleading.com to be considered for this opportunity.
OUTSIDE SALES REPRESENTATIVE - Two Positions
(El Paso Area Sales Rep & Waco and Surrounding Area Sales Rep)
Coordinates with: Tracie O’Neal, in Dallas, Texas home office.
Send resume to tracie@cheerleading.com
Objective:
Responsible for all sales activities, from lead generation through close in an assigned territory. Develops and implements agreed upon Marketing Plan which will meet both personal and business goals of expanding customer base in the marketing area. Works within the sales and support teams for the achievement of customer satisfaction, revenue generation, and long-term account goals in line with company vision and values.
This position is a 1099 contract, commission based only.
Responsibilities:
Develops a database of qualified leads through referrals, telephone canvassing, face to face cold calling on schools, gyms, and youth organizations, direct mail, email, and networking.
Demonstrates technical selling skills and product knowledge in all areas of cheerleading
Possesses a complete understanding of pricing and estimate models.
Demonstrates the ability to carry on a business conversation with coaches, gym owners and other important decision makers.
Becomes familiar with school districts’ purchasing and bid practices in assigned territory.
Maximizes all opportunities in the process of closing a sale, resulting in the taking of market share from larger competitors.
Relationships and Roles:
Maintains contact with all clients in the market area to ensure high levels of client satisfaction.
Demonstrates the ability to interact and cooperate with the appropriate company employees.
Builds trust, values others, communicates effectively, drives execution, fosters innovation, focuses on the customer, collaborates with others, solves problems creatively and demonstrates high personal and professional integrity.
Maintains professional internal and external relationships that meet company core values effectively working team relationships with all support departments.
Job Specifications:
The company seeks outgoing individuals with a strong knowledge of cheer.
Willingness to travel and work at a self pace.
Proven ability to achieve sales goals.
Strong understanding of computer based entry and spreadsheets.
Strong understanding of customer and market dynamics.
Job Requirements:
Responsible for the upkeep and care of all Fit Kits that are provided, and ensures their return in a timely manner based on home office needs.
Responsible for purchasing luggage to transport all Fit Kits.
Responsible for keeping all personal accounting records including taxes, mileage, expenses, etc.
Must be knowledgeable and familiar with all appropriate company policies.
